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Terms and conditions

1. Application

In order to request purchase for the desired product it is necessary to fill in correctly registration data or to order the product as a guest.

Registration allows you to take advantage of our discounts for regular customers.


2. Order

Offers in the e-shop contain basic information about the products and their prices. All of them are accompanied by photo images. The indicated price of the items is for one piece and Value Added Tax (VAT) is included. Delivery cost is automatically calculated at the time of finalizing the order. The client selects the main parameters of the wanted good, according to the granted options and the type of the product(model, number, etc.).

When placing an order the customer must indicate the required data so that it is possible to make contact with him/her. Indication of incorrect data makes the order invalid and does not bind Technopol Ltd. with the obligation of shipment after receiving the order. Once we receive a request for purchase, the client will get confirmation via email for the order. Please check carefully the accuracy of your contact information.

 

3. Payment

Every customer must indicate an accurate and valid telephone number and address for delivery, to pay the price of the goods and costs of delivery, if there are any, to provide access and opportunity to obtain the goods. Payment is made by bank transfer or Pay Pal (all fees are paid by the recipient).

Our account is:

Bank Name: UniCredit Bulbank

BIC: UNCRBGSF

IBAN: BG74UNCR76301475973800

 

Please note that payment is advanced /bank transfer or Pay Pal/ before delivery of the goods. When paying by bank transfer the customer must write the order number in the field “payment reason”.

All prices are in Euro for 1pc. VAT is not included.

 

4. Delivery

All orders received on Friday night, Saturday and Sundays or public holidays are processed on the first working day thereafter.

The ordered products are delivered to the specified address. The customer must provide access and opportunity to receive the goods.

 

5. Warranty

The warranty for every product is added to its description. It is valid only with an invoice or receipt and when the product was properly exploited.

Transportation costs associated with warranty service on a product are paid by the client.

If the problem is caused by improper exploitation of the product, the warranty will be voided!

 

6. Return Policy

Technopol allows you to return the product you have purchased within 7 (seven) working days after receiving it and we will refund the amount you paid for it.

According to the Bulgarian Law on Consumer Protection (LCP), the customer is obliged to keep the safety and quality of the received goods. To be returned the purchased products must be in excellent presentation, unused and with unbroken packing. The products must comply with the appearance in which they were received by the client.

- Products that do not comply with these terms can not be returned or denied.

- Costs for product’s return are paid by the customer.

- If the condition of the returned product does not comply with these terms, stipulated by the legislator, we have the right to send it back. The cost of delivery will be at your expense and the amount at which it was purchased will be non-refundable.

- Refund for the purchased goods is transferred to your bank account after we receive the shipment and after verifying its integrity and original presentation.

 

Please, before sending the goods back inform us for the reason of return. The massage can be send to the email address sales@technopol.biz or tel. 00359 42/633 134, mobile 00359 887 818129.

 

7. Others

If registered users or occasional visitors to the site overload it with fake requests in any way, Technopol Ltd. reserves the right to impose restrictions on access to the site and IP addresses, and make claims for damage caused by improper use.

Site users are not allowed to perform acts that violate generally established rules of communication or to carry out malicious actions damaging or violating the rights or interests of third parties.

 

8. Confidentiality

Technopol Ltd. guarantees complete confidentiality of personal data. User’s personal information will not be published anywhere in plain text unless it is explicitly allowed. The customer assumes full responsibility for the protection of her/his username and password and for all actions performed by him/her or by a third party using the same username and password.

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